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A podcast focusing on health care quality, experience and affordability trends and solutions, offering some first steps toward improving quality challenges in your organization. Dr. Timothy Morgenthaler, M.D. and co-host Sheri Nemec, M.S. invite Mayo Clinic experts to share insights about innovative work to drive excellence in quality, safety, experience, and affordability, and to explore some of the biggest challenges in healthcare quality. Tune in to learn more about #MayoKeyintoquality
Episodes
Tuesday Nov 09, 2021
Quality is not a department – engaging all staff in improvement
Tuesday Nov 09, 2021
Tuesday Nov 09, 2021
Guest: Carmen Kane
Host: Timothy Morgenthaler, M.D. @DrTimMorg
Everyone has two jobs at Mayo Clinic: doing their job and improving their job. To make this happen, we ensure that everyone within the organization is part of this process. Teaching quality improvement to all staff is as important as teaching job skills. Carmen Kane has been leading and supporting this work for almost 30 years. Hear her insights as she reflects on her career, the importance of quality improvement and how Mayo Clinic sustains a culture of quality.
Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/.
Connect with us on Twitter or Facebook using #mayokeyintoquality or at